FAQs

We’ re an AI-powered platform transforming livestreaming and audience engagement for organizations looking to expand their reach, create content more efficiently, and monetize their engagement. With real-time production, dynamic branding, seamless team collaboration, and AI-driven audience insights, we’ll help you create professional, visually stunning broadcasts, optimize engagement and revenue, and build valuable connections with your audience.

We designed Effi for marketers, politicians, non-profits, brands, agencies, media companies, and creators looking to elevate their livestreaming impact. We solve key challenges like authentic audience engagement across platforms, resource-intensive production, and time-consuming content creation. We also streamline monetization for users, making it easy to engage donors across all channels in real time, while our AI-powered insights transform complex audience data into clear, actionable strategies.

We stand out by seamlessly integrating livestreaming, real-time fundraising, and AI-driven audience insights into one powerful platform. Unlike competitors, we unify engagement, donations, and analytics in real time. Our AI filters noise, identifies key interactions, and provides sentiment analysis with tools like Chat Quality Score, PlainSpeak Insights, and Smart Personas. With multi-channel streaming across YouTube, Facebook, LinkedIn, and more, we help organizations maximize reach, optimize engagement, and drive meaningful connections.

We simplify every stage of livestreaming—before, during, and after—empowering organizations to Plan, Stream, and Analyze high-impact broadcasts with ease.
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Before the event, we streamline planning with intuitive tools for branding, interactive elements, and monetization setup, ensuring a seamless workflow.
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During the event, our real-time production features, multi-platform streaming, and interactive engagement tools like polls and trivia keep audiences captivated, and insights gleaned, while our Streamocracy enables effortless live fundraising with dynamic donation tracking and on-screen alerts.
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After the event, our AI-powered analytics transform complex data into clear insights, filtering noise, tracking audience sentiment, and segmenting key moments into searchable chapters. With Chat Quality Score, PlainSpeak Insights, Sentiment Analysis, and Smart Personas, we’ll help you understand audience behavior, refine future strategies, and maximize impact.

While we enable our users to use their mobile device to review analytics and guests to join livestreams, we are not optimized for users to design and produce from their mobile device. We recommend that our users use their computer, or a larger screen to design and produce.

No, we’ve created a browser-based studio product, so you don’t need to download any additional software, or tools - we have everything you need within our dashboard and your account.

You can go live with our browser-based studio or your preferred streaming software (OBS, Wirecast, vMix). If you’re unsure which to choose, this guide will help you find the best option for your needs.

We let you stream to multiple destinations, including YouTube, Facebook, LinkedIn, Twitch, and custom RTMP channels. You can go live on one or multiple platforms simultaneously, maximizing your reach. With built-in integrations and easy setup, we ensure seamless multi-channel streaming for any audience.

We take data security and privacy seriously. For more information please see our Privacy Policy or contact us at legal@effi.xyz.

We offer flexible pricing plans to suit your business needs and goals, please contact us for free trial and pricing questions - support@effi.xyz 

Yes! We provide personalized onboarding to ensure you get the most out of our platform. Our team will assist you with setup, integration, and initial training and analytics review.

We offer support through email, chat and our Help Center which provides detailed guides, tutorials, and troubleshooting tips.

Yes, Effi offers flexible cancellation policies. You can cancel your subscription through your account settings.

We’re here to help! Contact us at support@effi.xyz  or schedule a call with our team.